Have Your Say - Dubai Municipality Suggestions and Notifications Site

Dubai Municipality Suggestions and Notifications Site

Dubai Municipality welcomes ideas and suggestions from all its employees and customers on any issues related to its services. Let’s work together to open doors of free thinking and feasible ideas that lead to action. Share your valuable ideas with us.

What is the suggestion?

A New idea that contributes to the development, innovation or invention of a work style or work tool. The term ‘suggestion’ also implies remarks on an existing system or procedure which will bring forth practical benefits and make remarkable, positive impact in any field of material or human resources application, customer satisfaction , quality, efficiency, effectiveness and productivity of work, work environment and other field to the tasks and functions of the municipality.

Facts About DM Suggestion System

1.DM Suggestion System was approved by Administrative Decision No 122-2000.
2.The Suggestion System Higher Committee was issues established by Administrative Decision No 123-2000.
3.The categories rewarding and honoring list was approved by Administrative Decision No 190-2001.
4.DM Suggestion system was launched on DM website on 29th Dec 2002.
5. DM Suggestion system is member in :
• EIA .
• Ideas UK.
• Ideas Arabia

Objectives of the Suggestions Scheme in Dubai Municipality:

•To participate in applying the rules of total quality.
• Through continuous improvement of work methods,
• To enhance the quality of service and products.
• To emphasize on the principle of positive Participation of employees and residents in the Emirate through bringing out their hidden potentials and original ideas into practice.
• To participant in reducing expenses, saving time, effort and money. To promote the motto of co-operation by providing an opportunity to benefit from the ideas and experiences of others.
• To simplify work procedures by shortening time and speeding up responses.
• To improve the over all organizational performance

How to submit your Suggestion?

By visiting the website of the municipality. ‘‘ www.dm.gov.ae ’’.
- By filling up the form and depositing it in the suggestions box.
- By sending your suggestion to: Dubai Municipality, Administrative Development & Quality Department, P.O.Box 67, Dubai, UAE.
- By calling the Customer Care Section on 04-2064859
- By calling the Customer Enquiry Service on 8004567
- By calling Dubai Municipality switch board on 04-2215555
- By calling Dubai Municipality Emergency office on 04-2232323
- By sending a fax to 04-2064478
- By visiting the Customer Care section on the 8th floor, Municipality main building
- By speaking with the co-coordinator of suggestions in the respective organizational unit of Dubai Municipality

https://portal.dm.gov.ae/suggestions/default.rad?AppID=Suggestions_Complaints&WSID=Login_Welcome&pLID=SC_Login&OCat=1